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Analytics & Technology
Cybersecurity expert Mike Chapple told the Associated Press that a "slow and bumpy recovery process" amid an outage like this is “entirely normal.”
Newsweek
Analytics & Technology
Cybersecurity expert Mike Chapple said about the AWS outage in an AP News article, “a slow and bumpy recovery process” is “entirely normal.”
AP News
Analytics & Technology
Cybersecurity expert Mike Chapple discussed the global internet outage linked to Amazon's cloud company, AWS.
Analytics & Technology
“The reason these events attract much more notice is because of their impact,” cybersecurity expert Mike Chapple told CNN. “If a single company experiences an issue in their data center, it causes issues for that company’s products and services.”
CNN
Consumer Behavior
Research from Notre Dame shows refunding money to customers may not be enough to keep them. They want banks to find the bad guy.
U.S. News
Consumer Behavior
Whether a bank’s fraud investigation results in finding the perpetrator “actually does matter quite a bit in terms of customers continuing with banks,” said Vamsi Kanuri, a Notre Dame professor.
Banking Dive
Consumer Behavior
Banks that identify fraudsters can boost customer loyalty, according to research from the University of Notre Dame Mendoza College of Business.
Bank News
Faculty in the Media
“The fate of the USPS is no longer financial or managerial, but political,” James O’Rourke, a professor of management at the University of Notre Dame, said in an interview with The Guardian.
The Guardian UK
Consumer Behavior
Science Magazine covered research by marketing professor Vamsi Kanuri that showed when banks fail to assign clear responsibility for fraudulent transactions, customers respond by drastically diminishing their trust.
Science Magazine
Analytics & Technology
Kaitlin Wowak, expert in product recalls and supply chain management, discussed rising recall trends and their underlying causes with Newsweek.
Newsweek