Why being a jerk at work pays

When one writer dismissed with the niceties in emails—no more apologies or thank yous—her work life improved. A recent study shows she’s not alone.

For years, I tried to be a very nice person at work—a dream colleague, a team player, the sort of woman who gave women a good name in the workplace. I thanked people. I apologized. I expressed concern. I took responsibility for making things right, even when I wasn’t the one who had made them go wrong.

Then one day I looked up from my under-challenging, midlevel job and noticed that my boss, who was generally regarded as kind of a jerk, but a smart and talented one, never, ever thanked people. He never apologized. And he didn’t appear to give a rip about what was going on in the lives of anyone around him. He never took responsibility when things went wrong, preferring instead to label someone else the culprit and chew them out.

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